“Marcus is a fascinating speaker whose comments and passion transcends both business and personal life. He enables us to realise our own potential and believe ‘we can do it’ even in these challenging times”. – Bill Kelly
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Where do you want to be in 2, 5 or 10 years time ? I couldn’t answer it, still can’t, but I intend to put a good deal of time and fun into finding out !
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“If you cannot do great things, do small things in a great way.” Napoleon Hill.
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“There is a moment in each day that Satan cannot find.”
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The practice of writing to the structure “Things I am grateful for from today” can be a helpful way of gearing one’s mind towards nourishing thoughts before sleep.
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Confidence is a massive asset….and getting more confidence is a contact sport.
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If you want your hotel to be famous for hospitality, somebody needs to excel!
There’s nothing so potent as a human symbol of service excellence, a person embodying the aspirations of a brand. Such torch-bearers get a reputation and get a property talked about.
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BMW is deemed the latest problem to hit British workplaces – not as in the car, but as in Bitching, Moaning and Whining.
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“The idea would be that our staff plug in their MP3 players each morning on the way to work and get a bit of inspiration from Marcus before starting their day,” explains Sergio Snyder, Training Director, Marriott Europe.
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“…if that’s what you want, get a lump of meat, a piece of rope and get yourself a croc. I’ve seen salties in there 9 metres long. Don’t muck about mate!”
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